Return and Refund Policy

Thank you for your purchase at the Coffee Clan. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase, you may return it to us for a full refund, or an exchange. Please note that the coffee sleeves can only be returned within 3 days of receiving the order provided they are not opened or consumed.
Please see below for more information on how to return your order:
How to Return?
You can request a return within 3 days of receiving your order by contacting our helpline at +923452130877. For orders within Karachi, our rider will get in touch with you to pick up your order. For other cities, if you wish to return, you will have to send the package packed securely to a designated address and only after receiving the product back, your refund will be processed. Please note that the postal charges for return from other cities will be paid by the customer.
Refund Policy
You will receive the complete refund by bank transfer once we receive the order provided it passes through the quality check.
To have any other question clarified, please reach out to our helpline at +923452130877.
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